How to make your website more customer focused

A website is still one of the best marketing tools available to showcase your business services and products, and convert lookers into bookers. But perhaps not in the way you think… Nearly every business has a website, but how many of them are really focused on the customer? Our customers […]

You’ve shut up shop. What now?

Business during cover-19

Every single salon and spa business has been impacted by the Coronavirus. Never in our lifetime have we experienced an extraordinary time such as this that has affected so many people and businesses on a global scale.   For a lot of businesses, the outlook is bleak with many already […]

Are you using Facebook Messenger to its full potential?

facebook messenger

Are you using Facebook Messenger to its full potential?   Many businesses, hopefully including yours, already use Facebook Messenger as a customer service tool, and for good reason. It’s a quick and easy way for customers to get the help, answers and support they need from your salon without having […]

Looking for that five star Google review?

Google my business

Looking for that five star Google review? How many hairdressing businesses are there in and around your town? Do you know how their Google reviews compare to yours? Is your salon one of the first to come up when people search for a new hairdresser in your area? I’m guessing […]

Focus is the key to a successful business

Salon business

Focus is the key to a successful business     Are you a salon owner that’s also a hairdresser working on the shop floor?   Are you spending and making the most of your time wisely?   Do you want to grow your business?   Then stop what you are […]